My passion is designing engaging and user-centric digital solutions that drive business success. If you're seeking an innovative approach to improve your digital presence, reach out to me at hello@manuelklaassen.ca
Check out the projects that I have done and get to know me better.
Folie Technique, a non-profit organization dedicated to promoting science and engineering education among children, faced significant operational challenges due to an outdated and disjointed task management system. The organization struggled with inefficiencies caused by the use of multiple, non-integrated tools, resulting in time loss, repetitive tasks, and decreased productivity.
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The Service des stages et emplois (SSE) of Polytechnique Montréal plays a crucial role in students' and graduates' lives as they seek internship and employment opportunities. To optimize the user experience for both students and employers, a website redesign project was launched. The initial phase focused on the student portal, while the second phase targeted the employers' portal, aiming to validate and implement improvements through comprehensive user research, data analysis, and prototype development.
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I designed the first website for CYRUSS, a startup dedicated to connecting users with reliable professionals for the maintenance and repair of their properties. The project involved creating a user-centric, clean, and modern website that emphasizes intuitive navigation, responsive design, and essential functionalities. The result is an engaging platform that effectively communicates CYRUSS's mission and facilitates seamless user interaction, positioning the startup for success in the competitive market.
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La Forge à Bois, a bespoke furniture maker renowned for its craftsmanship and unique designs, sought to enhance its digital presence by creating a new website. The goal was to showcase their portfolio of custom furniture, facilitate customer engagement, and streamline the order process.
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District Sports is a professional telehealth service provider specializing in mental and physical rehabilitation. To better serve its clients and reflect its evolving service offerings, District Sports required a comprehensive update to its website, including a new logo, updated service descriptions, and revised contact information.
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The Open Table's App project focused on enhancing user retention and trust in the Open Table mobile app. As a UX Designer and Researcher, I identified and addressed gaps in social connection and review features. Through comprehensive user research, hypothesis testing, and prototyping, my team and I designed innovative features that significantly increased user engagement and interest, leading to positive stakeholder feedback and valuable improvements in my UX design skills.
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I apply creative problem-solving skills to design innovative features and improvements, utilizing the power of design thinking and UX methodologies to create engaging and effective user experiences.
I conduct comprehensive user research, employing methods like surveys, interviews, and usability testing to gain actionable insights about user behavior, needs, and pain points.
I work closely with stakeholders, including designers, developers, and project managers, ensuring a shared vision and effective design solutions that align with business objectives and user needs.
I leverage a variety of research methods to gain a deep understanding of user needs, behavior, and pain points. This meticulous approach ensures that design solutions are grounded in real user data and insights.
I create thoughtful, user-centered designs that balance usability and aesthetics. I iterate on these designs based on user feedback, continually refining until we achieve the most effective and engaging user experience.
I collaborate closely with developers to ensure design integrity during implementation. My focus on clear communication and comprehensive design documentation ensures a seamless transition from design to development.
If you’d like to work with me or just get in touch, drop me a message. You can fill out this form or send me an email at hello@manuelklaassen.ca
